Friday, July 18, 2003

When you read this quote from 'The Organization man' it makes business life seem interesting, it might even be from a spy film, or maybe even 'the matrix'!

"The real conflict, I am going to argue in these chapters, is the
conflict within work. Of all the organization men the true execu-
tive is the one who remains most suspicious of The Organization.
If there is one thing that characterizes him, it is a fierce desire to
control his own destiny and, deep down, he resents yielding that
control to The Organization, no matter how velvety its grip. He
does not want to be done right by; he wants to dominate, not be
But he can't act that way. He must not only accept control, he
must accept it as if he liked it. He must smile when he is trans-
ferred to a place or a job that isn't the job or place he happens to
want. He must appear to enjoy listening sympathetically to points
of view not his own. He must be less 'goal-centred', more 'em-
ployee-centred'. It is not enough now that he work hard; he must
be a damn good fellow to boot.
And that is the rub. Executives have always had to play a role,
but the difference between role and reality is becoming increasingly
difficult to resolve. Even executives who would hate to be ac-
cused of philosophical thought sense that they are poised midway
in a rather perplexing shift of values. They applaud better human
relations, permissive management, and the like, yet for them per-
sonally these same advances ask them to act out something of a
denial of the kind of people they really are. The organization
ideology can help people endure the pressures, and the mere
playing of the role of the well-adjusted team player can help
quiet the inner worries. As Pascal pointed out, if one acts long
enough as if one believes, the grace of faith will eventually be

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